Responsible Gaming
Gambling Should Be Entertainment
At Level Up Casino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
We are committed to promoting safe and responsible gaming practices for all our players in Australia. If you're visiting our site, please take a moment to familiarize yourself with the information below.
Age Verification
Online gambling in Australia is strictly regulated. You must be 18 years of age or older (or the legal gambling age in your state) to participate in any gambling activities through our platform.
We take age verification seriously and conduct checks to ensure compliance. If you are under the legal age, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses (gambling more to try to win back money you've lost)
- Gambling with money needed for essentials like bills, rent, or food
- Hiding gambling activities or lying to family and friends about the extent of your gambling
- Feeling anxious or irritable when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to cut down or control gambling
- Neglecting work, study, or relationships due to gambling
- Borrowing money or getting into debt to finance gambling
- Experiencing mood swings or emotional distress related to gambling outcomes
- Using gambling as an escape from stress, anxiety, or depression
If you identify with any of these signs, help is available.
Self-Help Tools & Responsible Gaming Features
Our platform provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on losses you're willing to accept within a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Session Time Limits: Set automatic session timeouts to help manage your playtime
- Account Closure: Close your account if you wish to stop playing entirely
We encourage you to use these tools proactively. They are designed to empower you to gamble safely and within your limits.
Seek Help – Support Organizations
If you or someone you know is struggling with problem gambling, professional support is available. Please reach out to one of these trusted organizations:
Australia
- Gambling Help Online – Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free and confidential support for problem gamblers
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Support and resources for problem gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and counselling on problem gambling
Website: www.bzga.de
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but it is treatable. If you are experiencing difficulties with gambling, or if someone close to you is, please don't hesitate to seek professional help. There is no shame in asking for support – taking action is a sign of strength.
Your wellbeing is our priority. Contact one of the organizations listed above today to speak with a trained counselor who can provide confidential guidance and support.
Remember: gambling should always be fun and within your control. If it isn't, help is just a phone call or click away.